Led by Despina Karatzias, the Institute of Excellence offers a suite of tourism and small business courses and tailored training and mentoring programs for small business excellence, quality tourism, product and package development, customer service, social media, content, and digital marketing.

Igniting excellence in people since 2014, the Institute of Excellence inspires learning by design, actionable insights and hands-on skills development, driving growth to unlock the potential of your business and business community potential to achieve lasting success through expert-led, industry-specific learning experiences. For more information about partnering with us to deliver skills-building capability and elevate tourism excellence in your region and business community, never contact the Institute of Excellence team. We would love to hear from you.